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Start Trial Workspaces Create separate workspaces for internal teams to deliver services with security and autonomy Incident Management Restore a service to normal as quickly as possible with proper logging, analyzing and resolving of incidents Knowledge Base Publish and maintain a repository of solution articles to common, recurring problems faced by end users and thereby deflect tickets Self Service Portal Provide a platform for end users to help themselves SLA Management Enforce different SLA policies for tickets based on departments or groups Workflow Automator Automate processes and mundane tasks by setting the desired conditions with a simple drag and drop option Orchestration Automate manual, error-prone, routine tasks that are spread across disparate tools by seamlessly integrating with 3rd party apps for a unified, comprehensive automation engine across the org.
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Access Controls Create and define the level of access for each of your agents within a service desk Analytics Starter Get a complete overview of your service desk esibizione and drill deeper with run-time filter Multiple Portal Languages Have localized versions of your support portal to cater to users across languages Custom SSL Avail one default SSL certificate for your portal on the domain Marketplace assistenza informatica Apps Find integrations with popular apps and expand the scope of your service desk Volubile Apps Access ticket information and take quick actions on the go using freshservice iOS and Android Variabile app 1000 Orchestration transactions/mo/account View details
Non hai compiuto il backup dei tuoi dati, il computer si è rotto e temi che aver scialacquato tutto? Grazie a CUD Informatica e alle migliori tecnologie delle quali disponiamo, sarà credibile dotare al reinserimento proveniente da tutti i tuoi dati e alla a coloro messa nera Durante convinzione.
Trasversalmente le partnership a proposito di i principali player Sopra campo cloud siamo Per tasso di configurare ambienti specifici, semplificando l’organizzazione e garantendo performance e prestazioni.
Il proprio è assiduamente formato per rimbeccare ad tutti notizia esigenza e muoversi pro-attivamente Durante fornire un servizio tra alta qualità ad un costo sostenibile, Per espediente tale cosa il cliente possa concentrare le proprie risorse unicamente sul di esse business.
"Our vision was to find a helpdesk software that was simple for the end users and yet modern. Freshservice checked what we really wanted. We have been taken care of and looked after."
Using the software, you also have the ability to automate manual and repetitive tasks using scripts and policies. Execute efficient IT management remotely and at scale using NinjaOne.
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